Legal
Shipping and Delivery Policy
How and when we deliver what you buy from 720DegreeIT (Pty) Ltd.
Last updated: 15 October 2026
1. We do not ship physical goods
720DegreeIT (Pty) Ltd supplies software subscriptions and IT services. Nothing you buy through our online sign-up is posted or couriered, so there are no shipping or courier fees for it.
2. 720° BIZ ASSIST (software subscription)
- It is delivered online. Your account is available as soon as you complete sign-up at app.720degreeit.co.za/signup, and you can sign in straight away.
- We help new customers connect their WhatsApp Business number and set up their assistant. This is usually done within 1 to 2 working days of you giving us the details we need.
- Delivery is complete when you can sign in and the set-up you ordered is active. If you cannot sign in, email support@720degreeit.co.za.
3. IT services and projects
- Remote support is delivered within the response times in your service agreement, or by arrangement.
- On-site work and projects: dates, travel and costs are agreed in your quote before we start. Where a project includes hardware (for example WiFi equipment), delivery or installation is arranged with you, and the timing and any delivery charge are shown on the quote.
- Our service area is South Africa.
4. Delays
If we expect a delay we tell you as soon as we know. If we cannot deliver a service you have paid for, we refund the part not delivered (see our Refund Policy).